There are many moving parts within a large healthcare system. When departments aren’t communicating, costly problems often arise. A common issue we see among healthcare systems is allowing payments to continue after agreements have been canceled. Payment Process Breakdowns Let’s say a healthcare system has a multi-year maintenance agreement with a large medical supplier. After two years, the health system cancels the agreement, but the AP department is not notified. Later, the AP department receives a check request for a payment on the contract. No purchase order was used for the agreement. Without a PO to reference or notification of […]