Performance Improvement
Overview
Up to 70% of organizational change initiatives fail!
Most, not because of strategy or technology, but because of people factors: unclear vision, competing departmental priorities, and lack of cross-functional accountability (Kotter, 1995).
We partner with leaders to align teams and execute toward the system’s largest goals, drive measurable progress, converting strategy into execution and sustain improvements across Supply Chain, Finance, AP, and P2P.
Leaders we support love us because they reach or exceed their goals.
The Challenge
Health systems are under financial strain, facing workforce fatigue, resource constraints, and stalled improvement initiatives. Traditional consulting often misses the behavioral and leadership root causes that determine whether change actually sticks.
Common signs the execution gap is costing you:
Initiatives lose momentum after kickoff
Supply Chain, Finance, and Clinical stakeholders operate in silos
ERP conversions, reorganizations, or M&A strain leaders and teams
Outdated or incorrect contract pricing
Strong managers struggle to influence without authority
Process redesign fails because leadership capability isn’t built alongside it
Our Solution
TAG’s Leadership Development is part of a broader, structured Performance Improvement Consulting framework: a repeatable method that translates intent into measurable performance across P2P, Finance, and Supply Chain.
Blends consulting + coaching (process redesign, leadership enablement, and measurable outcomes)
Grounded in healthcare operational expertise (not generic theory)
Uses real data + embedded metrics so progress is operationally visible and financially relevant
Team Strengths Designed and Built on TAG’s People–Process–Tools approach
Faster execution of strategic initiatives
Clear ownership and accountability
Who We Support
Aspirational Performers: stable systems aiming for top-quartile execution
Misunderstood Leaders: strong intent, inconsistent outcomes, perception/impact gaps
Reactive Stabilizers: turnover recovery, post-merger strain, post-implementation fatigue
Change-Heavy Organizations: ERP go-lives, M&A, restructures, leadership transitions
Measurable Outcomes
Operational Impact
- Faster execution of strategic initiatives
- Clear ownership and accountability
- Reduced cycle times, fewer escalations,less rework
Financial Impact
- Accelerated realization of savings
- Improved ROI on ERP/transformation investments
- Reduced performance leakage from stalled execution
Leadership Impact
- Leaders who influence across silos
- Stronger mid-level bench
- Sustainable change that sticks
Shift teams from departmental wins to system-wide impact and enterprise value creation.
Five Core Offerings
1) Strategic Execution & Leadership Alignment
- Turn stalled priorities into coordinated, cross-functional execution.
- Facilitated alignment across Supply Chain, Finance, and AP with ownership clarity and measurable scorecards.
2) Cross-Functional Influence Mastery
- Reduce friction. Improve decision speed.
- Combines influence tools (including strengths-based and DiSC-style approaches) with process mapping and communication coaching to improve collaboration and execution.
3) Change-Ready Leadership
- Prepare leaders to guide teams through disruption.
- Practical frameworks, stakeholder alignment tools, and sustainment plans designed for ERP conversions, M&A, and reorganizations.
4) High-Performance Team Reset
- Stabilize new or underperforming teams quickly.
- Short, intensive engagement to rebuild clarity, trust, and accountability using team agreements, RACI mapping, and facilitation.