Invoice errors happen. It’s a part of the business we are in. However, in healthcare, vendor invoice errors may be overlooked during payment processing. In fact, many health systems may not have a procedure in place for documenting and tracking these errors or the credits issued to correct them. The Audit Group works with healthcare clients nationwide to develop processes to avoid errors like these. Vendor Invoice Errors Cause Confusion We recently worked with a client to discover that McKesson had issued two invoices for the same software and maintenance charges. Both invoices were subsequently paid – all against the […]